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Frequently Asked Questions

ARE CHEMICALS USED IN THE GROWING OF BAMBOO?

The good news is that chemicals are not needed to grow bamboo. A big benefit of bamboo is that it doesn’t need pesticides or fertilizers, it only needs natural rainfall to grow. Once it gets going it needs no help at all.

HOW DO I CARE FOR MY BAMBOO GARMENTS?

Bamboo is really easy to care for in the washing machine. As bamboo stays fresher for longer, you’ll notice you don’t need to wash it as often, which is another bonus for the environment.

As always we do advise to check the individual garment for its washing instructions.

ARE BADASS BAMBOO PRODUCTS MADE FROM 100% BAMBOO?

Our end goal is to have a full range of the most eco-friendly bamboo clothing we can possibly have. To give the best performance, we blend bamboo with other fibres depending on the garment. If you take our hoodies for example, they are made from 95% bamboo viscose and 5% spandex. The spandex is used to give the cuffs and waist band a little elasticity to fit better.

Our baby vests are made from 70% bamboo lyocell and 30% organic cotton, this makes them very soft for babies skin.

As we grow and keep learning about new methods of fabric production, we too will evolve the way we produce our fabrics and clothing. Overall we want to make clothing that performs properly which means at times where there is no alternative, we use minimal synthetic fibres. To fulfil our goal we will never stop striving to produce the most eco-friendly clothing on the planet.

IS THERE ANY BAMBOO LEFT FOR ANIMALS?

Yes! We get asked that question quite often and it is great to hear so many people are worried about the animals. Bamboo is the fastest growing grass on the planet, growing about a meter each day and spreading rapidly over large areas, so it’s an abundant crop.

DO YOU HAVE ANY DISCOUNTS OR PROMOTIONS RUNNING?

We frequently offer discounts, promotions, and special offers. The best way to get discounts and promotions on Badass Bamboo clothing is to sign up to receive our promotional emails. You can find the signup form at the bottom of any page on our site.

New customer sign-ups will receive a 20% off your first order just for signing up. You will also receive advanced notice when we have a new style is launching.

HOW DO I APPLY MY DISCOUNT CODE?

Discount codes may be applied during checkout. Just add items to your cart and select the checkout option. On the same page you enter your address information you’ll notice a field to enter your gift card or discount code. Enter your code here and click the apply button. Your total should adjust to reflect your discount. Some discounts and promotions do not require a code and will be applied automatically.

CAN I APPLY MULTIPLE DISCOUNT CODES AND/OR PROMOTIONAL

No. Only one discount offer or promotion may be used per order.

RETURNS

For returns, please visit our shipping & returns page here.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We accept online payments by Visa and MasterCard. All payments are processed using the secure online payment platform Stripe.

WHAT IF I NEED TO CHANGE OR CANCEL MY ORDER?

You may normally cancel or change your order (once accepted by us) for any reason up to the point of despatch. If you do cancel the contract within this time any payments made by you will be refunded in full within 30 days.

Attention: We do NOT accept order cancellation request if the order has been shipped.

CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive an email with a tracking number to track your package with the appropriate carrier.

If you have any further questions please feel free to send them to [email protected]

Badass Bamboo Baby Vests
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